SMS Terms
Effective September 15, 2026
Contents
1. Consent to Text Messages
By providing your mobile telephone number and clicking “Send Code,” you consent to receive recurring text messages from Persona at the number you provide, including service, transactional, informational and other messages related to your use of Persona. Messages may be sent using automated technology.
Unless you elect to continue without marketing messages during signup or otherwise opt out, you also consent to receive recurring automated marketing and promotional messages from Persona, including offers, promotions, product announcements and feature updates. Marketing consent is optional and is not a condition of purchasing or using Persona.
Message frequency varies. Message and data rates may apply.
2. Persona Numbers and Service Continuity
Persona may communicate with you from one or more telephone numbers, short codes, messaging addresses or other messaging channels. If a number or channel becomes unavailable, changes or is replaced, Persona may contact you from another Persona number or channel and provide a new way to communicate with Persona.
Your consent applies to messages sent from any telephone number, short code or messaging address used by Persona, including one different from the one you previously used.
3. Opting Out
You may opt out of marketing and promotional messages at any time by replying STOP to a Persona text message or contacting support@yourpersona.com. After an opt-out request, Persona may send a confirmation message and other messages permitted by applicable law. Where supported, text START to resume receiving messages.
Because text messaging is a method of accessing and using Persona, opting out of service-related text messages may prevent you from accessing or using some or all SMS-based features of the Service.
4. Your Mobile Number
You represent that you are the subscriber or authorized user of the mobile number you provide and are authorized to receive messages at that number. If you stop using, transfer or change your number, or it is reassigned, you agree to promptly update your Persona account or notify us at support@yourpersona.com.
5. Availability and Charges
You are responsible for any message, data or other charges imposed by your carrier or service provider. Text messaging may not be available through all carriers, devices, platforms or locations, and delivery may be affected by circumstances outside Persona’s control. Persona does not guarantee delivery or continued availability of any particular number or messaging channel.
6. Help
For assistance, contact support@yourpersona.com.
7. Terms of Service and Privacy
Your use of Persona is also governed by Persona’s Terms of Service, including its binding individual arbitration agreement and class-action waiver. Our Privacy Policy explains how Persona collects, uses and discloses personal information.
If these SMS Terms conflict with the Terms of Service, the Terms of Service control except to the extent applicable law requires otherwise.
8. Changes and Contact
We may update these SMS Terms from time to time. Where required by applicable law, we will provide notice of material changes before they take effect.
Questions, notices or other communications regarding these SMS Terms may be sent to legal@yourpersona.com.
Version of September 15, 2026.